Shaun: I played football in college and professionally in Europe for a couple of years after graduation. I was a Special Agent with the FBI prior to my life in franchising.
Shaun: I came from very humble beginnings and was the first person in my family to go to college. I learned at an early age that if you want something, you have to work hard to obtain it. I’ve had a number of setbacks and failures along my path, both personally and professionally, but I’ve always had the perseverance to pick myself up and keep moving forward.
Being an athlete and playing team sports, and the lessons that you learn through that process – about yourself and life in general – were unquestionably the most instrumental to my growth as a person and my leadership style today.
Adam: In your experience, what are the defining qualities of an effective leader?
Shaun: In my experience, the most effective leaders have a great deal of integrity, discipline, confidence and ambition.
They create a culture where their team has the ability and empowerment to make decisions for themselves, and to own those decisions. This allows them to feel more invested in the company’s goals and increases their sense of contribution towards achieving those goals.
Shaun: I have been fortunate enough to learn from several great athletic coaches and business mentors over the years.
I learned the value of strong work ethic, how to motivate myself and others to get the best performance and how to effectively communicate with my team to achieve a goal.
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