Over the years, I've found one consistent and compelling value reflected and actively demonstrated in all "human-centered" leaders. It's their ability to connect with others.
They do so through personal relationships. While not the norm in the transactional, and often brutal, business landscape, personal relationships developed at work are a difference-maker in creating high-performance teams that produce results.
To connect the dots, I've found plenty of evidence that supports this premise, which is not found in command-and-control hierarchies of fear, secrecy, and control (over people and processes). And it all starts with leaders setting the stage at the top.
Gray goes so far as tracking his former employees' long-term goals on his phone and reaching out to check-in--get this--after 5 and even 10 years after they've moved on, to see if they're on track to achieve those goals.
I asked him why he does this, which he shared with me below.
Gray, who, by the way, doesn't quite fit the Pilates fitness genre with his imposing 6'1", 240 lb. stature certainly fits the stature of a servant-leader. He shared with me four really good strategies for any leader to looking to motivate employees beyond the traditional yearly review.
Sit down with your employees and get to know why it is that they do what they do every day. This doesn't always have to be monetary, it could be a fun reason! Once this is identified, you can have a clearer picture of how best to motivate them.
While you are getting to know your employees, ask them about their goals--both short and long-term, and remember them. It's easy to lose sight of the end-goal for an employee and a manager you get entrenched in the day-to-day grind.
As a leader, it is critical to constantly challenge employees. When you push them hard and remind them of their 'why', they will be motivated to continue working hard.
Most importantly, check-in on goals -- whether it's a short-term goal like finishing a big project or a long-term goal like settling down and starting a family, even after employees have moved on to other jobs and careers.
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